All sales are final. Once your order is shipped, we cannot cancel it. If you would like to cancel an order before it is shipped, please contact us immediately. We do not accept returns due to logistical and packaging purposes. 

If your product is somehow defective upon arrival, please contact us immediately and we will do our absolute best to resolve any issues. Kiddie Couch comes with a one year warranty. Click Here for more information on our Kiddie Couch Warranty.